Unable to connect

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Arbiter
 
Joined: Sat May 23, 2015 10:01 am
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Unable to connect

Postby Arbiter » Sat May 23, 2015 10:13 am #90040

Recently I started playing Space Station 13 again, and I have found I am unable to connect to all the /tg/ servers. Upon attempting to connect I am given nothing but a standard "connection failed" error. I was told to post here by an admin on Reddit, as they were unable to find a solution.

I have tried everything: direct connection, restarting Byond, restarting my computer, and disabling my firewall. A /tg/ tech on Reddit searched the server's automatic firewall for my ip with no results. He cleared the firewall's block list anyway, without successful results on my end. My client apparently cannot even reach the servers, as there is absolutely no trace of my ip in the server logs. I, and apparently the kind technician who helped me, am at a loss as to what might be causing this.

Any ideas?



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420weedscopes
 
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Re: Unable to connect

Postby 420weedscopes » Sat May 23, 2015 12:42 pm #90055

clear your cache / reinstall byond / reinstall the internet
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Arbiter
 
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Re: Unable to connect

Postby Arbiter » Sat May 23, 2015 1:06 pm #90057

420weedscopes wrote:clear your cache / reinstall byond / reinstall the internet

Didn't work / already have / like I can do that

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Re: Unable to connect

Postby Incoming » Sat May 23, 2015 6:11 pm #90087

Are you sure you're connecting through the right IP? They've changed a few times over the years and if you followed a link on some outdated website you might have gotten one that doesn't work anymore.

byond://game.tgstation13.org:1337
byond://game.tgstation13.org:2337

are the proper addresses
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MrStonedOne
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Re: Unable to connect

Postby MrStonedOne » Sat May 23, 2015 6:19 pm #90089

You are getting caught in a ip range ban at the firewall level (something that is in a different page from the normal firewall blocks crossbow was checking) given to some ban evader. I'll go ahead and remove it since we have better ban evade detection tools now.

(Crossbow had actually asked me to look into this, and i thought i had removed it, but it looks like I removed the range ban above the one affecting you.)
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Arbiter
 
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Re: Unable to connect

Postby Arbiter » Sat May 23, 2015 10:07 pm #90117

MrStonedOne wrote:You are getting caught in a ip range ban at the firewall level (something that is in a different page from the normal firewall blocks crossbow was checking) given to some ban evader. I'll go ahead and remove it since we have better ban evade detection tools now.

(Crossbow had actually asked me to look into this, and i thought i had removed it, but it looks like I removed the range ban above the one affecting you.)

That has fixed it. I was worried that I would be locked out forever, so thanks.


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