Notes on Appealing Notes

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imblyings
 
Joined: Fri Apr 18, 2014 5:42 pm
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Byond Username: Ausops

Notes on Appealing Notes

Postby imblyings » Mon Oct 16, 2017 12:53 pm #347563

Note appeals:
Notes are remarks about players added to player's files in order to help keep track of player behavior, trends, as well as admin interactions with players. Notes have many uses and are not exclusively used to record rule breaking behavior, but we do recognize that their existence can seem like a black mark on the player.

For those reasons, notes can be appealed if they match one of the following two cases:

  1. The note is factually or materially incorrect.
    1. There must be a difference between how an admin who knew all the facts would view you vs how an admin who only had the note to go on would view you. If you were being a shit but the note didn't correctly detail exactly how you were being a shit, an appeal nitpicking this detail is unlikely to be granted.
    2. Statements that are clearly pure opinion on the admins part can not be incorrect (because that is what the admin actually believes), but may be appealed under case 2 below.
    3. Appealed bans are only factually incorrect if the conditions around ban itself was incorrect. Getting unbanned because you apologized or similar reasons is not grounds to have the auto-generated note about the ban removed. Likewise: getting unbanned because you broke the rules but the admin or a headmin later determined that a ban was "too much" is not grounds to remove the ban's note.
    4. Notes appealed under this rule may be amended rather than removed.
    5. Notes appealed under this rule will generally be more successful if appealing players offers suggested rewording that they feel properly accounts for nuances without minimizing what the note is trying to highlight. Understand that we have to balance keeping notes short and succinct with accurately reflecting the situation.
  2. The note's contents or existence is unjustifiably harsh to the player's standing in the eyes of admins reading the notes.
    1. Notes that contain admin opinions that unfairly paint the player in a bad light are one example.
      1. Emphasis on the phrase "unfairly". If you're repeatedly a shitter and an admin calls you a shitter in a note just take the hint and improve on not being a shitter

-by MSO
The patched, dusty, trimmed, feathered mantle of evil +13.



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imblyings
 
Joined: Fri Apr 18, 2014 5:42 pm
Location: >using suit sensors
Byond Username: Ausops

Re: Notes on Appealing Notes

Postby imblyings » Mon Dec 04, 2017 2:55 pm #363024

Goon has this. Now we have it too.

Lie in an appeal and it gets denied solely on admin discretion, no matter how justified the appeal might be otherwise. Feign regret or that you've learned a lesson if you must but making up false details or leaving details out just doesn't help you.
The patched, dusty, trimmed, feathered mantle of evil +13.


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