A hint on admin interactions.

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WineAllWine
In-Game Admin Trainer
Joined: Thu Jun 27, 2019 8:17 pm
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Location: LANDAN

A hint on admin interactions.

Post by WineAllWine » #685370

Be nice to everyone. If you start an ahelp with "Fuck John Tider he killed me and my mother" is likely to get a less good response than "Yo, John Tider stunned me in maints by cargo and took my ID", or an even better "I slipped John Tider once and he's stunned me and lethaled me since"

The important thing I want to stress is emotions look bad in ahelps. take some time to calm down and write the best ahelp you can. I believe in you!

Most ahelps should have the following format:
<Bad thing I did> <Bad thing the other person did in response> <[optional] How I was punished by sec>
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Scriptis
Joined: Tue Jul 20, 2021 12:05 am
Byond Username: Scriptis

Re: A hint on admin interactions.

Post by Scriptis » #685378

If you ask me "why did I die" and I tell you "it's a secret" it's because I'm not telling you which traitor killed you and if you start calling me mean names for not disclosing this information then I reserve the right to obliterate you
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Spoiler:
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Misdoubtful
In-Game Game Master
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Location: Delivering hugs!

Re: A hint on admin interactions.

Post by Misdoubtful » #685392

If you act like a baby someone might treat you like one.

You aren't entitled to anything, and we aren't entitled to you having a good attitude either. It doesn't excuse either side being jerks though.

You reap what you sow.

Being descriptive makes everyone's life easier, including YOURS.
Hugs
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Armhulen
Global Moderator
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Re: A hint on admin interactions.

Post by Armhulen » #685398

I think players and admins can work on improving how they START an adminhelp. First message/reply can change the whole direction from being a friendly or hostile ticket
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CandyClown
Joined: Sat Mar 07, 2015 8:42 pm
Byond Username: CandyClown

Re: A hint on admin interactions.

Post by CandyClown » #685401

Whenever I talk to admins my goal is to have my a-help verb privileges revoked.
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BrolyButterfingers
Joined: Fri Jun 24, 2022 3:01 am
Byond Username: DurrHurrDurrHurr

Re: A hint on admin interactions.

Post by BrolyButterfingers » #685404

Armhulen wrote: Sat May 13, 2023 1:52 am I think players and admins can work on improving how they START an adminhelp. First message/reply can change the whole direction from being a friendly or hostile ticket
I literally have a note for the fact that I have a tendency to start my ahelps like a completely fucking stupid goblin
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BrolyButterfingers
Joined: Fri Jun 24, 2022 3:01 am
Byond Username: DurrHurrDurrHurr

Re: A hint on admin interactions.

Post by BrolyButterfingers » #685405

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Not even kidding, it's 100% right too
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BrolyButterfingers
Joined: Fri Jun 24, 2022 3:01 am
Byond Username: DurrHurrDurrHurr

Re: A hint on admin interactions.

Post by BrolyButterfingers » #685406

I'm stupid as hell
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datorangebottle
Joined: Thu Jan 10, 2019 9:53 am
Byond Username: Datorangebottle

Re: A hint on admin interactions.

Post by datorangebottle » #685409

we can tell, because you tripleposted.
Timberpoes wrote: Sat Jul 29, 2023 10:33 pm ImageAnother satisfied Timberpoes voter.Image
Timberpoes wrote: Fri Jul 07, 2023 9:16 pm I highly doubt any other admin on the team would have given you this chance, except maybe Kieth because his brain worms are almost as bad as mine.
Vekter wrote: Tue May 16, 2023 4:45 pm At what point does someone's refusal or failure to improve become malice in and of itself? If you give someone a year to stop shitting on the carpet and they keep doing it but get slightly closer to the bathroom every time and sometimes they get to the toilet before it happens, at what point does it become acceptable to just ask them to go shit in someone else's house?
Timberpoes wrote: Fri Apr 28, 2023 7:00 pm I'm sorry, can we get a real player to resolve this appeal? I don't like this trial player. They can't even set their own name.
Chadley wrote: Thu Apr 27, 2023 4:00 am WENDEZ, cute, cute. I imagine the sleeper activation code when I hear it. That's pretty cool. qB). But I don't like that it doesn't line up to be anything obsurd like WEWLAD. 6/10

SUGMA, nevermind it makes sense now. fuckyou/10
kieth4 wrote: Sat Apr 15, 2023 2:34 pm If it goes to appeals I will stand as the shield and protect this man's right to shit himself. Heavy is the head that wears the crown.
sinfulbliss wrote: I almost prefer Rave's AI-generated "We cannot accept this appeal at this time. If you would like assistance appealing in the future, please dial 1-800-1984-1488."
Pandarsenic wrote: Mon Dec 12, 2022 2:25 pm I think we can all agree that someone throwing a reverse revolver at Zyb as a secret test of character, and Zyb immediately fucking himself with it, is the best thing we all could have received for Christmas this year
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Cheshify
In-Game Game Master
Joined: Sat Oct 17, 2020 6:42 pm
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Re: A hint on admin interactions.

Post by Cheshify » #685419

If your ahelp is a question about a game mechanic, don't just say "what does this do" I don't know what this does because it could be anything.

If you are having an issue with someone else's actions, just tell me what you're having an issue with. "Did you just see that???" No I'm probably fucking with View Variables, or tabbed out listening for ahelp pings.

I'm volunteering to help you guys out, you don't need to be shy, just be specific with what you want looked at or what you want to know.
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Shout out to Riggle
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Shout out to Dessysalta
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massa
Joined: Mon Dec 06, 2021 6:20 am
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Re: A hint on admin interactions.

Post by massa » #685420

I find it strange how admins handle me when I compare it to how they handle the most retarded fucked in the head cunts.

Should I just act even more fucking cooked in the skull? Will this produce a catch 22 and keep me in the army?
:donut2: :honkman: :heart: :honkman: :heart: :honkman: :donut2:
Mice World
Joined: Mon Jan 18, 2021 4:11 am
Byond Username: Mice World

Re: A hint on admin interactions.

Post by Mice World » #685426

There really should be some sort of "Guide to writing ahelps" on the wiki. Some of the issues admins have with ahelps are just a result of the user not understanding how ahelps work.

The only current thing I could find was: https://tgstation13.org/wiki/Requesting_an_Admin
Your ahelp should include as much detail (including the full names of anyone involved) as possible. The more information we have, the faster we can get to resolving your problem.
This is serviceable, but in my opinion, it should be more detailed. Even giving a few example ahelps would be a big improvement.
It keeps getting worse!?
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Jacquerel
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Joined: Thu Apr 24, 2014 8:10 pm
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Re: A hint on admin interactions.

Post by Jacquerel » #685431

Cheshify wrote: Sat May 13, 2023 9:13 am If your ahelp is a question about a game mechanic, don't just say "what does this do" I don't know what this does because it could be anything.

If you are having an issue with someone else's actions, just tell me what you're having an issue with. "Did you just see that???" No I'm probably fucking with View Variables, or tabbed out listening for ahelp pings.

I'm volunteering to help you guys out, you don't need to be shy, just be specific with what you want looked at or what you want to know.
I admin downstream and not here but every so often we get an ahelp which is just “why did that happen?” with literally no other context and it’s always s real head scratcher how they expect me to answer that
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conrad
Joined: Mon Jan 09, 2023 11:57 am
Byond Username: Conrad Thunderbunch
Location: 𝑀𝑜𝒾𝓈𝓉

Re: A hint on admin interactions.

Post by conrad » #685432

I suggest admins to take lessons from customer service phonelines.

The person issuing the ahelp is the one that wants something out of you. If they give you shit information or shit attitude, you have carte blanche to deal with it taking as looooong as you want.

Take lessons from the DMV. They're paid to do it. We're not.

Believe it or not we want to help players. That's why we volunteer.
I normally go by Ricky. Tell me how'd I do here. :hug::beer: 𝒯𝒶𝓀𝒾𝓃𝑔 𝒶 𝓈𝒶𝒷𝒶𝓉𝒾𝒸𝒶𝓁. :faggot::heart:
And now a word from our sponsors:
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dendydoom wrote: Tue Jul 04, 2023 11:51 am conrad is a badass
Armhulen wrote: Thu Nov 30, 2023 11:08 pm
The Spessmen Times wrote:Prohibition agent Sam Salamander bragged that he could find a metacord in any server in under 30 minutes. In Bagil it took him 21 minutes. In Sybil 17 minutes, and Manuel just 11 minutes. But Terry set the record of 35 seconds. Sam asked an assistant on the arrivals shuttle where to get a discord invite, and the assistant linked him one.
kayozz wrote: Sat Sep 02, 2023 1:13 pm
Kendrickorium wrote: Sat Sep 02, 2023 11:53 am
kayozz wrote: Sat Sep 02, 2023 10:24 am
conrad wrote: Sat Sep 02, 2023 9:47 am I'm with Gupta on this one you only ever get two eyeballs.
Speak for yourself two-eyes.
With love,
A genuine cyclops.
absolutely based, do you wear an eyepatch?
That would render a cyclops blind.
RedBaronFlyer wrote: Wed Feb 14, 2024 3:52 pm
Drag wrote: Wed Feb 14, 2024 3:51 pm We should do a weighted random headmins vote, let God decide
It would somehow manage to pick Birdshot Station for headmin if we did that
Lacran wrote: Tue Aug 15, 2023 3:02 pm If you can't do the time, don't play a mime
kayozz wrote: Tue Aug 15, 2023 3:04 pm Don't wanna get beat? Keep your clown shoes on your feet.
kieth4 wrote: Wed Aug 16, 2023 8:03 pm I have clapped women with cat ears but I would not clap a cat fr kinda a flarped up connection
Vekter wrote: Wed Oct 25, 2023 8:13 pm I don't care if you disagree, you're wrong.
yttriums wrote: Tue Jan 16, 2024 12:13 am borg players shouldn't be able to ahelp. you signed up to play as a piece of equipment. this is like a table ahelping you for wrenching it
dendydoom wrote: Fri Jan 05, 2024 9:02 pm basically what we learned from this is that i continue to be right about everything
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Super Aggro Crag
In Game PermaBanned
Joined: Sat Mar 21, 2015 9:47 pm
Byond Username: Super Aggro Crag

Re: A hint on admin interactions.

Post by Super Aggro Crag » #685435

this doesnt seem like a players club thread

this seems like a thread for the weenie babies' club
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chocolate_bickie
Joined: Fri Sep 14, 2018 9:02 pm
Byond Username: Chocolate_bickie

Re: A hint on admin interactions.

Post by chocolate_bickie » #685436

conrad wrote: Sat May 13, 2023 12:58 pm I suggest admins to take lessons from customer service phonelines.

The person issuing the ahelp is the one that wants something out of you. If they give you shit information or shit attitude, you have carte blanche to deal with it taking as looooong as you want.

Take lessons from the DMV. They're paid to do it. We're not.

Believe it or not we want to help players. That's why we volunteer.
Does that mean if an admin asks me 'Why did you do that?' i'm free to ignore them until the end of the round?
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conrad
Joined: Mon Jan 09, 2023 11:57 am
Byond Username: Conrad Thunderbunch
Location: 𝑀𝑜𝒾𝓈𝓉

Re: A hint on admin interactions.

Post by conrad » #685439

chocolate_bickie wrote: Sat May 13, 2023 1:39 pm
conrad wrote: Sat May 13, 2023 12:58 pm I suggest admins to take lessons from customer service phonelines.

The person issuing the ahelp is the one that wants something out of you. If they give you shit information or shit attitude, you have carte blanche to deal with it taking as looooong as you want.

Take lessons from the DMV. They're paid to do it. We're not.

Believe it or not we want to help players. That's why we volunteer.
Does that mean if an admin asks me 'Why did you do that?' i'm free to ignore them until the end of the round?
Of course. As a player you're not obligated to answer the admin's bwoink. It's treated as though you're disconnected, really. That is a really bad idea tho.
I normally go by Ricky. Tell me how'd I do here. :hug::beer: 𝒯𝒶𝓀𝒾𝓃𝑔 𝒶 𝓈𝒶𝒷𝒶𝓉𝒾𝒸𝒶𝓁. :faggot::heart:
And now a word from our sponsors:
Image
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dendydoom wrote: Tue Jul 04, 2023 11:51 am conrad is a badass
Armhulen wrote: Thu Nov 30, 2023 11:08 pm
The Spessmen Times wrote:Prohibition agent Sam Salamander bragged that he could find a metacord in any server in under 30 minutes. In Bagil it took him 21 minutes. In Sybil 17 minutes, and Manuel just 11 minutes. But Terry set the record of 35 seconds. Sam asked an assistant on the arrivals shuttle where to get a discord invite, and the assistant linked him one.
kayozz wrote: Sat Sep 02, 2023 1:13 pm
Kendrickorium wrote: Sat Sep 02, 2023 11:53 am
kayozz wrote: Sat Sep 02, 2023 10:24 am
conrad wrote: Sat Sep 02, 2023 9:47 am I'm with Gupta on this one you only ever get two eyeballs.
Speak for yourself two-eyes.
With love,
A genuine cyclops.
absolutely based, do you wear an eyepatch?
That would render a cyclops blind.
RedBaronFlyer wrote: Wed Feb 14, 2024 3:52 pm
Drag wrote: Wed Feb 14, 2024 3:51 pm We should do a weighted random headmins vote, let God decide
It would somehow manage to pick Birdshot Station for headmin if we did that
Lacran wrote: Tue Aug 15, 2023 3:02 pm If you can't do the time, don't play a mime
kayozz wrote: Tue Aug 15, 2023 3:04 pm Don't wanna get beat? Keep your clown shoes on your feet.
kieth4 wrote: Wed Aug 16, 2023 8:03 pm I have clapped women with cat ears but I would not clap a cat fr kinda a flarped up connection
Vekter wrote: Wed Oct 25, 2023 8:13 pm I don't care if you disagree, you're wrong.
yttriums wrote: Tue Jan 16, 2024 12:13 am borg players shouldn't be able to ahelp. you signed up to play as a piece of equipment. this is like a table ahelping you for wrenching it
dendydoom wrote: Fri Jan 05, 2024 9:02 pm basically what we learned from this is that i continue to be right about everything
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Kendrickorium
Joined: Wed Feb 13, 2019 1:00 am
Byond Username: Kendrickorium

Re: A hint on admin interactions.

Post by Kendrickorium » #685450

Scriptis wrote: Fri May 12, 2023 11:13 pm If you ask me "why did I die" and I tell you "it's a secret" it's because I'm not telling you which traitor killed you and if you start calling me mean names for not disclosing this information then I reserve the right to obliterate you
Misdoubtful wrote: Sat May 13, 2023 12:56 am If you act like a baby someone might treat you like one.

You aren't entitled to anything, and we aren't entitled to you having a good attitude either. It doesn't excuse either side being jerks though.

You reap what you sow.

Being descriptive makes everyone's life easier, including YOURS.
conrad wrote: Sat May 13, 2023 12:58 pm I suggest admins to take lessons from customer service phonelines.

The person issuing the ahelp is the one that wants something out of you. If they give you shit information or shit attitude, you have carte blanche to deal with it taking as looooong as you want.

Take lessons from the DMV. They're paid to do it. We're not.

Believe it or not we want to help players. That's why we volunteer.
WineAllWine wrote: Fri May 12, 2023 9:58 pm Be nice to everyone. If you start an ahelp with "Fuck John Tider he killed me and my mother" is likely to get a less good response than "Yo, John Tider stunned me in maints by cargo and took my ID", or an even better "I slipped John Tider once and he's stunned me and lethaled me since"

The important thing I want to stress is emotions look bad in ahelps. take some time to calm down and write the best ahelp you can. I believe in you!

Most ahelps should have the following format:
<Bad thing I did> <Bad thing the other person did in response> <[optional] How I was punished by sec>
these reasons and more are why I refuse to admin

I literally K N O W I'll end up closing 90 percent of ahelps and then making liberal use of the lightning button
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Kubisopplay
Joined: Tue Feb 09, 2021 7:31 pm
Byond Username: Kubisopplay

Re: A hint on admin interactions.

Post by Kubisopplay » #685484

Kendrickorium wrote: Sat May 13, 2023 5:18 pm
these reasons and more are why I refuse to admin

I literally K N O W I'll end up closing 90 percent of ahelps and then making liberal use of the lightning button
Where downsides, sounds like my typical day of adminning
Silicon main, enough said
Tell me how badly I fucked up here: viewtopic.php?f=37&t=32575
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datorangebottle
Joined: Thu Jan 10, 2019 9:53 am
Byond Username: Datorangebottle

Re: A hint on admin interactions.

Post by datorangebottle » #685493

Kubisopplay wrote: Sun May 14, 2023 1:06 am
Kendrickorium wrote: Sat May 13, 2023 5:18 pm
these reasons and more are why I refuse to admin

I literally K N O W I'll end up closing 90 percent of ahelps and then making liberal use of the lightning button
Where downsides, sounds like my typical day of adminning
Headmin review.
Timberpoes wrote: Sat Jul 29, 2023 10:33 pm ImageAnother satisfied Timberpoes voter.Image
Timberpoes wrote: Fri Jul 07, 2023 9:16 pm I highly doubt any other admin on the team would have given you this chance, except maybe Kieth because his brain worms are almost as bad as mine.
Vekter wrote: Tue May 16, 2023 4:45 pm At what point does someone's refusal or failure to improve become malice in and of itself? If you give someone a year to stop shitting on the carpet and they keep doing it but get slightly closer to the bathroom every time and sometimes they get to the toilet before it happens, at what point does it become acceptable to just ask them to go shit in someone else's house?
Timberpoes wrote: Fri Apr 28, 2023 7:00 pm I'm sorry, can we get a real player to resolve this appeal? I don't like this trial player. They can't even set their own name.
Chadley wrote: Thu Apr 27, 2023 4:00 am WENDEZ, cute, cute. I imagine the sleeper activation code when I hear it. That's pretty cool. qB). But I don't like that it doesn't line up to be anything obsurd like WEWLAD. 6/10

SUGMA, nevermind it makes sense now. fuckyou/10
kieth4 wrote: Sat Apr 15, 2023 2:34 pm If it goes to appeals I will stand as the shield and protect this man's right to shit himself. Heavy is the head that wears the crown.
sinfulbliss wrote: I almost prefer Rave's AI-generated "We cannot accept this appeal at this time. If you would like assistance appealing in the future, please dial 1-800-1984-1488."
Pandarsenic wrote: Mon Dec 12, 2022 2:25 pm I think we can all agree that someone throwing a reverse revolver at Zyb as a secret test of character, and Zyb immediately fucking himself with it, is the best thing we all could have received for Christmas this year
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WineAllWine
In-Game Admin Trainer
Joined: Thu Jun 27, 2019 8:17 pm
Byond Username: Wineallwine
Location: LANDAN

Re: A hint on admin interactions.

Post by WineAllWine » #685633

Cheshify wrote: Sat May 13, 2023 9:13 am . "Did you just see that???" No I'm probably fucking with View Variables, or tabbed out listening for ahelp pings
EXACTLY. The universe doesn't revolve around you, we're probably not paying attention to iyou
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vect0r
Joined: Thu Oct 13, 2022 12:37 am
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Re: A hint on admin interactions.

Post by vect0r » #685637

WineAllWine wrote: Sun May 14, 2023 11:25 pm
Cheshify wrote: Sat May 13, 2023 9:13 am . "Did you just see that???" No I'm probably fucking with View Variables, or tabbed out listening for ahelp pings
EXACTLY. The universe doesn't revolve around you, we're probably not paying attention to iyou
Then why do you bwoink me when I bomb sec?
VENDETTA+Cecilia Vujic
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WineAllWine
In-Game Admin Trainer
Joined: Thu Jun 27, 2019 8:17 pm
Byond Username: Wineallwine
Location: LANDAN

Re: A hint on admin interactions.

Post by WineAllWine » #685638

vect0r wrote: Sun May 14, 2023 11:34 pm
WineAllWine wrote: Sun May 14, 2023 11:25 pm
Cheshify wrote: Sat May 13, 2023 9:13 am . "Did you just see that???" No I'm probably fucking with View Variables, or tabbed out listening for ahelp pings
EXACTLY. The universe doesn't revolve around you, we're probably not paying attention to iyou
Then why do you bwoink me when I bomb sec?
If you blow up sec I'll bwoink you. If you blow up medbay I'll bwoink you ANGRILY
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