Archie700 wrote: ↑Thu Jun 15, 2023 11:40 pm
datorangebottle wrote: ↑Thu Jun 15, 2023 10:52 pm
Out of everyone here, Sinful is someone who has a right to be paranoid about biased admins.
Biased admins have bit him in the ass before.
That doesn't mean holding back criticism is the right way to deal with it.
Let me level with you a bit. I'm not paranoid about admins. Most admins already know me and probably have mostly formed their varying opinions of me so that ship has sailed.
On a holistic level, I find leaving negative feedback never makes sense, if we go through all the possible reasons to leave it.
A) Based on an event. I find admin events rare and want to empower more of them. Leaving negative feedback for an event I disliked will only discourage the admin from pushing buttons, which I'd hate to see.
B) Based on enforcement (notes/bans). This is only allowed if you've both appealed and had your appeal accepted, so it's very niche, and even then only makes sense in the rare instance malice was involved in their conduct.
C) Based on general demeanor. I'm morally opposed to the belief admins should be bureaucratic and "held to a higher standard" socially, so I'd avoid this unless it's some egregiously patronizing "better-than-thou" attitude. But that's usually incredibly subtle and thus too petty to put in feedback.
D) Based on ticket conduct. Here is the best candidate for negative feedback. Some admins handle tickets better than others. But I worry that nitpicking over ticket conduct would make admins dread to take my tickets, which are often supportmin tickets. They are volunteers and sacrificing their time to handle my issue, so it feels icky and petty to then critique them over it. The exceptions are incredibly dismissive and hostile tickets, but the admins that have that sort of conduct won't be amenable to constructive criticism anyway.
Therefore, negative feedback never makes sense! However the anonymity idea would probably solve some of these.