It takes a lot of effort to stay connected to the players in any capacity once you become an admin.
Admins get exposed to hidden part of the game where we're often tasked as a counsellor mediating conflicts between others. The admin team deals with the worst players. The headmin team deals with the worst admins. The host deals with the worst headmins. It's easy to become jaded and cynical.
I still stand by and support the quote Sinful pulled from me.
"I gave them a day off, thanks for the report!" or "Yeah, that was pretty shitty. Thanks for letting us know, I've given them a warning not to do something like that again."
They're humanising phrases. The player isn't left guessing if something was done, they're told it was actioned. They get instantenous feedback for their ahelp. They're happy and more likely to ahelp again knowing there's a tangible outcome.
It's a topic that
even major game companies are still wrestling with. The impact on individuals when they get instant feedback about the issue they just reported
contributes strongly to good vibes on the back of negative incidents.
Ahelps are not a business transaction. My goal is to perpetuate positive vibes. I try and encourage other admins to do the same. Positive interactions and positive outcomes resonante to future ahelps and players are less likely to be standoffish, guarded, cunty or just outright rude if their interactions with the team have, overall, been positive.
When it comes to revealing other players are antags? The reality is that it doesn't matter in 95% of situations.
The time it matters is when it's obvious there's not enough information to make a judgement call on the player's part and they're using ahelps to try and fish for validity.
But if the only two possible explanations for something are "they broke da rules" or "they an antag" - then you as an admin can save yourself SO much heartache by just going "Was valid, they're an antag."
/tg/station Codebase Maintainer
/tg/station Game Master/Discord Jannie:
Feed me back in my thread.
/tg/station Admin Trainer: Service guarantees citizenship.
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