Difference between revisions of "Admin Conduct"

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Latest revision as of 01:22, 19 October 2023

Note: This page is moderated and can be referenced in OOC issues, such as ban appeals, complaints, reports, etc. This may not apply to the pages this page links to.

Conduct we expect from admins acting in an official capacity both in and out of the servers. If you have concerns with an admin violating any of these, make a complaint or PM a Head Admin.

General Admin Conduct, Rules, and Expectations

Admin Rules

Headmins will often write directives that admins should follow. These are found here.
Be in IRC or Discord if you are adminning on the servers.
Don't cheat. Do not use admin powers for your own benefit. Don't use your powers to abuse other players.
Don't handle an adminhelp that involves you. Admins can't involve themselves as both an admin and player in a matter. This also means adminhelping like any other player would if you want to report an issue. Another admin will be needed to help you.
Don't interfere with another admin's ban or adminhelp unless requested. Feel free to point out important missed details or useful information however. Higher-ranked admins are encouraged to advise and guide other admins, but overruling someone else's ban falls to the headmins.
Privacy is expected by the players. Do not publicize IP(s) and computer IDs (cids) anywhere in game or outside.
Don't be a hypocrite. If you're doing something you'd normally ban someone for doing, you're breaking this.
Don't spam sounds and events. If you're queuing sounds one after the other, or if you're running an event every day, you're doing it too often.

Rule 9 Bans, Evidence, and Conduct

Do not apply underage bans on a suspicion. Concrete, ethically-obtained evidence sourced from the person being banned is what constitutes acceptable proof.
Under no circumstance is it acceptable to seek out a player's age beyond asking them. Seeking out their age/info through external sources such as other websites, communities, and people is strictly prohibited.
- Exception: It is acceptable ban players who have admitted to or have been banned for being underage in other SS13 communities.
  - If the ban is from another SS13 community, the ban's evidence must be: legitimate, readily available, reviewed by the banning admin, and not acquired through external sources (as previously mentioned). In other words, the evidence for this ban must be very strong and fit the standards for what we'd ban for on /tg/. Few things besides admission from the person banned qualifies for this.
If a player's age is brought to the administration's attention by a third party, this information should not be acted upon. This is to discourage people seeking out each others' information, as this has historically lead to really bad situations.
- Exception: Third parties reporting someone admitting to being underage is acceptable ONLY if reported privately with 24 hours. The admission MUST be within an official /tg/Station13 channel (the official Discord server, forums, OOC chat, etc.).
Bring all underage accusations made either by players or admins directly to the current head admin team to investigate.

Rule 11 (Bigotry) Enforcement Guidelines

Bigotry - noun

big·ot·ry ∣ \ˈbi-gə-trē\

acts or beliefs characteristic of a bigot

Bigot - noun

big·ot ∣ \ˈbi-gət\

One who regards or treats the members of a group (such as a racial or ethnic group) with hatred and intolerance

When deciding rather or not to enforce this rule on a player, as well as how severe of an enforcement, please consider the following questions:

Are they expressing hatred or intolerance toward a protected group (race, sex, gender, disability, orientation (note: both majorities and minorities count))?
How likely are they to know that their actions/words are expressing hatred or intolerance toward a protected group?
Assuming they read and remember the rules, how likely are they to make the connection that their conduct is not allowed? (Not all of our players come from first world country with a culture that places an emphasis on promoting tolerance and sensitivity)
Have they tried to previously claim instances were accidental references but they just keep accidentally being a bigot?

It's ok to give somebody a warning or a lighter punishment at first and crack down harder if they keep it up.

And finally, remember, the goal is to remove the 'expression' of bigotry from the community, not to establish a thought crime against bigots, they can feel how ever they want as long as they can keep it to themselves.

"Do Not Joke About Doxing" Guidelines

When it was made, the idea was that the rule is worded strictly to warn players that the line between first-and-only-warning and no-warning ban is thin and should not be played with.

The kind of jokes in our minds at the time was people making light of somebody getting doxxed, or "jokingly" encouraging somebody to dox somebody else, or talking about how funny it would be if somebody got doxxed.

General Admin Guidelines

If you're unsure about something, ask your fellow admins for opinions in game and on adminbus. If there is lots of disagreement over an issue, ask a Head Admin for clarification.
Maintain professional conduct both in game and outside of the game. It is expected that you take the position seriously. This doesn't mean you can't talk casually to the playerbase, but remain professional on the forums, as well as on other Space Station 13 communities.
Please be careful if you choose to ‘test’ something you have little idea about. If someone asks something like “How much damage does a stunbaton do”, that can be checked easily, but more outlandish questions, like pertaining to var editing, should be investigated on your own local server and not the thunderdome, as you risk crashing the server.
You're expected to de-admin while playing a sensitive role like security, the Captain, or the AI. You get to avoid the barrage of metainfo, and we can avoid player suspicions of admins cheating (Yes, we've had this real issue before).
If you've opened a ticket during a round, do not readmin until after the ticket has been resolved. If a ticket about you has been opened, discussion regarding it should be kept to ahelps only.
Admins who use admin buttons to mess with their friends or players at random are rolling the die when it comes to admin complaints and do so at their own risk. If new admins are picking up bad habits from watching tenured admins, those admins may be held accountable.
- Basically, be sure to respect player boundaries when it comes to messing with them, and be responsible for the results of your actions.

Event and Badminning Guidelines

Carefully consider factors like the current server population, time of round, how many afk people there are, how many dead people there are, whether people are enjoying the round already or busy with projects, etc. before you start pressing buttons.
Do not interfere or try to add your own spice to events run by other admins.
If you need someone to fill a role in-game, such as an event character or someone who is AFK, prioritize players over admins. We're here to create fun for them, not for ourselves. If you are killing or otherwise acting as an antag as an event character yourself, think twice.
Do not stack sound files, or split long songs into smaller parts in order to play them. This creates a lot of slowdowns to the players especially in foreign countries, and those with bad internet connection.
A good litmus test for whether the event/badminning you're doing is appropriate or not, is to think about whether you would have found it appropriate as a player or not.
Above all, you're here to keep the game fun and fair for the players.

Modifying Notes and Bans

Do not modify non-secret notes/bans outside of appeals unless it either benefits the player in question or you are correcting an error within a reasonable period of time of it being placed.
- Each new incident must result in the placement of a new note, rather than the modification of a placed note.
If in doubt about editing a note or in a circumstance falling outside of the above, refer to the current head admin team for guidance.

Retrieved from "https://tgstation13.org/wiki/index.php?title=Admin_Conduct&oldid=52004"

Category:

Moderated Pages

@@ Line 1: / Line 1: @@
 {{Reference}}
-Conduct we expect from admins acting in an official capacity both in and out of the servers.
+Conduct we expect from [[Administrators|admins]] acting in an official capacity both in and out of the servers. If you have concerns with an admin violating any of these, make a [https://tgstation13.org/phpBB/viewforum.php?f=23 complaint] or PM a Head Admin.
-==Rules==
+==General Admin Conduct, Rules, and Expectations==
+<!-- -------------------------------- MAIN RULES -------------------------------- -->
+{{Rule
+|title=Admin Rules
+|body=* Headmins will often write directives that admins should follow. These are found [https://tgstation13.org/phpBB/viewtopic.php?f=29&t=9987 here].
+* Be in IRC or Discord if you are adminning on the servers.
+* Don't cheat. Do not use admin powers for your own benefit. Don't use your powers to abuse other players.
+* Don't handle an adminhelp that involves you. Admins can't involve themselves as both an admin and player in a matter. This also means adminhelping like any other player would if you want to report an issue. Another admin will be needed to help you.
+* Don't interfere with another admin's ban or adminhelp unless requested. Feel free to point out important missed details or useful information however. Higher-ranked admins are encouraged to advise and guide other admins, but overruling someone else's ban falls to the headmins.
+* Privacy is expected by the players. Do not publicize IP(s) and computer IDs (cids) anywhere in game or outside.
+* Don't be a hypocrite. If you're doing something you'd normally ban someone for doing, you're breaking this.
+* Don't spam sounds and events. If you're queuing sounds one after the other, or if you're running an event every day, you're doing it too often.
+}}
+<!-- -------------------------------- RULE 9 -------------------------------- -->
+{{Rule
+|title=Rule 9 Bans, Evidence, and Conduct
+|body=* Do not apply underage bans on a suspicion. Concrete, ethically-obtained evidence sourced from the person being banned is what constitutes acceptable proof.
+* Under no circumstance is it acceptable to seek out a player's age beyond asking them. Seeking out their age/info through external sources such as other websites, communities, and people is strictly prohibited.
+** Exception: It is acceptable ban players who have admitted to or have been banned for being underage in other SS13 communities.
+*** If the ban is from another SS13 community, the ban's evidence must be: legitimate, readily available, reviewed by the banning admin, and not acquired through external sources (as previously mentioned). In other words, the evidence for this ban must be very strong and fit the standards for what we'd ban for on /tg/. Few things besides admission from the person banned qualifies for this.
+* If a player's age is brought to the administration's attention by a third party, this information should not be acted upon. This is to discourage people seeking out each others' information, as this has historically lead to really bad situations.
+** Exception: Third parties reporting someone admitting to being underage is acceptable ONLY if reported privately with 24 hours. The admission MUST be within an official /tg/Station13 channel (the official Discord server, forums, OOC chat, etc.).
+* Bring all underage accusations made either by players or admins directly to the current head admin team to investigate.
+}}
+<!-- -------------------------------- RULE 11 -------------------------------- -->
+{{Rule
+|title=Rule 11 (Bigotry) Enforcement Guidelines
+|body=Bigotry - noun
+big·ot·ry ∣ \ˈbi-gə-trē\
-* '''Be in IRC if you're going to admin on the servers.'''
+acts or beliefs characteristic of a bigot
-* '''Privacy is expected by the players. Do not publicize IP(s) and computer IDs (cids) anywhere in game or outside.'''
+Bigot - noun
+big·ot ∣ \ˈbi-gət\
-* '''Trial Admins are expected to follow the instructions of Game Admins. If you have a problem with what they're saying, ask the adminbus for more opinions.'''
+One who regards or treats the members of a group (such as a racial or ethnic group) with hatred and intolerance
-* '''Don't cheat. Never use admin powers on yourself if you are playing or planning on playing the round. Do not use your admin verbs to gain yourself an IC advantage.'''
+When deciding rather or not to enforce this rule on a player, as well as how severe of an enforcement, please consider the following questions:
+* Are they expressing hatred or intolerance toward a protected group (race, sex, gender, disability, orientation (note: both majorities and minorities count))?
+* How likely are they to know that their actions/words are expressing hatred or intolerance toward a protected group?
+* Assuming they read and remember the rules, how likely are they to make the connection that their conduct is not allowed? (Not all of our players come from first world country with a culture that places an emphasis on promoting tolerance and sensitivity)
+* Have they tried to previously claim instances were accidental references but they just keep accidentally being a bigot?
-* '''Don't be a hypocrite. If you're doing something you'd normally ban someone for doing, you're breaking this.'''
+It's ok to give somebody a warning or a lighter punishment at first and crack down harder if they keep it up.
-* '''Don't handle adminhelps against your own person. A simple "valid" for someone adminhelping about you, an antag, killing them, is fine, but don't debate your side of something with someone over admin PM's, have them make a ban request if they feel it's a major enough issue, or have another admin online at the time handle it.'''
-* '''If you have a complaint against a player while you're playing yourself, adminhelp it like a player would. Let the admin handling your complaint deal with it impartially and don't demand or pressure them to rule in your favor. If you don't like their judgement then come talk to a Head Admin'''
-* '''Do not touch another admin's ban without prior permission / talking to them. Exception to this being if the ban was placed by a Trial Admin or Admin Candidate, or if the Admin has retired from the position. If you do take over another admin's ban, be sure to provide explicit reasons why you have done so.'''
-* '''If you are playing the game at all, you're expected to only use the admin panels when absolutely necessary. There's no reason to go and check the round type and the antag list the moment the round starts.'''
-* '''Do not stack sound files, or split long songs into smaller parts in order to play them. This creates a lot of slowdowns to the players especially in foreign countries, and those with bad internet connection.'''
-* '''Don't spam sounds and events. If you're queuing sounds one after the other, or if you're running an event every day, you're doing it too often.'''
-==Guidelines==
-* Adminhelps should be answered in a timely manner. Let the ahelper know you're looking into his complaint to acknowledge that you're looking into it.
-* Let the ahelper know once you've resolved their complaint. You shouldn't tell them what the resolution was as long as the round is still ongoing as they could infer meta-information from it, but a simple "It's been resolved" can go a long way for them to know you're doing your job. If they insist on knowing what the resolution was, just tell them to adminhelp after the round ends, when it would be safe to tell them.
-* Don't defer players to creating a forum ban request if you can help it. It's a lot easier and quicker to deal with it while the players are still online where you can question them.
+And finally, remember, the goal is to remove the 'expression' of bigotry from the community, not to establish a thought crime against bigots, they can feel how ever they want as long as they can keep it to themselves.
+}}
+<!-- ----------------------------- JOKES ABOUT DOXING GUIDELINES ----------------------------- -->
+{{anchor|Dox}}
+{{Rule
+|title="Do Not Joke About Doxing" Guidelines
+|body=When it was made, the idea was that the rule is worded strictly to warn players that the line between first-and-only-warning and no-warning ban is thin and should not be played with.
+The kind of jokes in our minds at the time was people making light of somebody getting doxxed, or "jokingly" encouraging somebody to dox somebody else, or talking about how funny it would be if somebody got doxxed.
+}}
+<!-- ----------------------------- GENERAL GUIDELINES ----------------------------- -->
+{{Rule
+|title=General Admin Guidelines
+|body=* If you're unsure about something, ask your fellow admins for opinions in game and on adminbus. If there is lots of disagreement over an issue, ask a Head Admin for clarification.
 * Maintain professional conduct both in game and outside of the game. It is expected that you take the position seriously. This doesn't mean you can't talk casually to the playerbase, but remain professional on the forums, as well as on other Space Station 13 communities.
+* Please be careful if you choose to ‘test’ something you have little idea about. If someone asks something like “How much damage does a stunbaton do”, that can be checked easily, but more outlandish questions, like pertaining to var editing, should be investigated on your own local server and not the thunderdome, as you risk crashing the server.
+* You're expected to de-admin while playing a sensitive role like security, the Captain, or the AI. You get to avoid the barrage of metainfo, and we can avoid player suspicions of admins cheating (Yes, we've had this real issue before).
-* The adminPM BOINK sound is often startling to players and starting a PM in a hostile or threatening tone will often cause them to lash back at you. Starting the dialogue with a friendly and professional tone will make it more likely that the player will cooperate with you instead of escalating the situation into something nasty.
+* If you've opened a ticket during a round, do not readmin until after the ticket has been resolved. If a ticket about you has been opened, discussion regarding it should be kept to ahelps only.
+* Admins who use admin buttons to mess with their friends or players at random are rolling the die when it comes to admin complaints and do so at their own risk. If new admins are picking up bad habits from watching tenured admins, those admins may be held accountable.
+** Basically, be sure to respect player boundaries when it comes to messing with them, and be responsible for the results of your actions.
-* Check notes of players being adminhelped for warnings and past aggressions. Be sure to check the notes on both servers, as they’re not shared.
+}}
+<!-- ----------------------------- GENERAL GUIDELINES ----------------------------- -->
+{{Rule
-* If you warn someone, use the notes function and actually type out "warned for x" so everyone else knows when you warned them and what for, in case of future aggressions.
+|title=Event and Badminning Guidelines
+|body=* Carefully consider factors like the current server population, time of round, how many afk people there are, how many dead people there are, whether people are enjoying the round already or busy with projects, etc. before you start pressing buttons.
 * Do not interfere or try to add your own spice to events run by other admins.
+* If you need someone to fill a role in-game, such as an event character or someone who is AFK, prioritize players over admins. We're here to create fun for them, not for ourselves. If you are killing or otherwise acting as an antag as an event character yourself, think twice.
+* Do not stack sound files, or split long songs into smaller parts in order to play them. This creates a lot of slowdowns to the players especially in foreign countries, and those with bad internet connection.
-* Please be careful if you choose to ‘test’ something you have little idea about.  If someone asks something like “How much damage does a stunbaton do”, that can be checked easily, but more outlandish questions, like pertaining to var editing, should be investigated on your own local server and not the thunderdome, as you risk crashing the server.
+* A good litmus test for whether the event/badminning you're doing is appropriate or not, is to think about whether you would have found it appropriate as a player or not.
+* Above all, you're here to keep the game fun and fair for the players.
+}}
-* If one player is acting like an asshole/spamming OOC feel free to mute them from OOC instead of just turning off OOC for everyone.
+<!-- ----------------------------- NOTES AND BANS GUIDELINES ----------------------------- -->
+{{Rule
+|title=Modifying Notes and Bans
-* You do not need to be anal about minor IC in OOC violations being performed by new players, things like references to the fact they've been disposaled 4 times this round. A warning will usually suffice. Players who do it with recent warnings/bans should be given a much harsher ban to get the point across to them.
+|body=* Do not modify non-secret notes/bans outside of appeals unless it either benefits the player in question or you are correcting an error within a reasonable period of time of it being placed.
+** Each new incident must result in the placement of a new note, rather than the modification of a placed note.
+* If in doubt about editing a note or in a circumstance falling outside of the above, refer to the current head admin team for guidance.
-* Don't perform actions just to intentionally piss off players, e.g. spamming buttons or editing sprites.
+}}
-* Bans are either to teach a lesson, punish malicious behavior, or remove shitty players from the community. Banning for mistakes doesn't really serve any of these purposes (an honest mistake can be explained and in the future avoided without having the players experience ruined with a ban). Of course a jobban might be warranted if a mistake is repeated multiple times.
-* Always try to consider what you'd have done in the players place. They don't have the luxury of piecing it together from attack logs, infinite time to make a decision, knowing every antag, etc. They'll act on incomplete information, they'll act on emotion. Don't judge them vs. perfect actions, but based on reasonable ones in their place.
-* Upon banning someone, you are placed in charge of ensuring they understand why it is they were banned and are in charge of responding to any ban appeals they should make. Ignoring a ban appeal may lead to the person being unbanned by a headmin. At least have the courtesy to tell them "denied", and WHY. They don't have to agree with you, they just need to know why.
-* Unless you're the only admin online, you're expected to de-admin while playing a sensitive role like security, the Captain, or the AI. You get to avoid the barrage of metainfo, and we can avoid player suspicions of admins cheating (Yes, we've had this real issue before). You also won't have to take a break from the action to answer adminhelps (and players won't become frustrated because you're too busy playing to help them).
-* Don't be afraid to punish grief harshly. Have no mercy for those who deliberately try to ruin the game for others.